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A large pharmaceutical organization wanted to evaluate how Quest Diagnostics® could expand access to physicians who could help enroll patients into trials for multiple myeloma.

The organization was looking to utilize the leading diagnostic provider’s extensive network of physicians to:

• Expand their network of known sites to additional physicians who might serve as Principal Investigators (PIs)

• Identify qualified patients for upcoming clinical trials

The approach: data-driven analysis of physicians and patient populations

Using the current physician list from Quest as a model profile, we were able to:

• Uncover active research physicians who were previously unknown to the pharmaceutical company

• Identify those active research physicians who could potentially participate or provide patient referrals in multiple myeloma clinical trials

The results: improved network for clinical trials

By leveraging Quest Diagnostics relationships with half the country’s physicians and hospitals, the pharmaceutical company was able to identify:

• Physicians with the appropriate patient population who had experience with clinical trials

• A validated patient volume for the existing PIs

• 3 distinct referral networks for clinicians and sites

– Tier 1: Potential new trial sites

– Tier 2: Current sites with medically profiled patients

– Tier 3: Potential referring physicians

This added over 1,000 physicians to approach for clinical trial participation or physician referral to study sites.

The importance of clinical trials is indisputable. Yet, in a recent survey, only 19% of respondents stated that they or someone from their family has ever participated in a clinical trial.1 The inefficiency of patient recruitment and enrollment is a perpetual challenge—in an industry where billions of dollars are spent to improve patient care, patients for clinical trials are hard to come by.

With more than 140 million unique patient events each year, garnering over 60 billion data points, Quest Diagnostics® offers broad market access to help advance the effectiveness of clinical trial recruitment and engagement.

How? By leveraging patient-level insights to directly connect patients with study opportunities, and by identifying physicians with patients who may qualify for the clinical trials and actively reaching out to them.

As a trusted resource for more than 50% of physicians in the US, Quest believes this physician channel is an underused, but critically important, resource. After all, 80% of patients claim a physician’s recommendation is an important factor in deciding to participate in a clinical trial.2

In a webinar focused on the power of patient-centric clinical trials, Parag More, Executive Director, Quest Healthcare Analytics Solutions, describes the compelling approach Quest has developed to help make disruptive advances in clinical trial efficiency. 

• Identify and reach out to clinically relevant patients
• Connect via physicians and extended care teams to present clinical trial as a care option
• Engage at personal digital endpoints where patients interact for care
• Utilize retail locations where relevant patients live as consumers
• Execute media campaigns based on relevant patient prevalence
• Adjust outreach tactics and channels continuously based on analytics  

References

1. Statista. Online survey. Published 2022. Accessed September 18, 2022. https://www.statista.com/statistics/621713/participation-in-clinical-trials-in-us-adults/#statisticContainer

2. Monteleone J. Patient Recruitment: Clinical research’s “White Whale”? LinkedIn. Published December 12, 2016. Accessed June 20, 2022. https://www.linkedin.com/pulse/patient-recruitment-clinical-researchs-white-whale-jason/?%20articleId=7103206211285145337

When it comes to cancer diagnosis and prevention, delivering groundbreaking solutions to market safely and quickly can save lives. That’s the mission for Quest Diagnostics and many of the industry pioneers it works with, including Thrive, an Exact Sciences company that develops innovative, novel solutions to detect cancer early in disease progression.

Wanted: specific demographic for clinical trials

As part of their development of a new cancer screening, the organization needed to conduct tests for false positives, so they were looking to enroll healthy individuals in a specific age range for clinical trials.

The challenge? The traditional requirement of in-person clinical trial participation was already restrictive and had been greatly exacerbated by the COVID-19 pandemic—with so many stay-at-home orders, healthy people weren’t out and about. The organization knew they needed to work with individuals at home where they’d be more comfortable but needed to find those who matched their trial criteria.

They turned to Quest for help, knowing it had a vast network and a unique set of capabilities to reach out to the right individuals.

The results: better engagement and retention

Quest was able to help Thrive flip the traditional clinical trial model of anchored investigational sites and principal investigator (PI)-based outreach, and:

• Match and connect potentially qualified patients with trial options using comprehensive lab and clinical data based on inclusion and exclusion criteria
• Foster collaborative relationships between physician communities and investigators
• Deliver on expanded recruitment and screening by leveraging established physician relationships

For Thrive, this direct connection resulted in much higher response and retention rates in significantly less time for lower overall cost, and accelerated approval, availability, and adoption of multi-cancer screening solutions.

Mark your calendars—Parag More, Executive Director of Healthcare Analytics Solutions, will be presenting “How Lab Data Insights can Assist you in the Design and Execution of your Decentralized Trials” on September 29, 2021 during day 2 of DPharm. Click here to learn more about DPharm.

Lab data continues to play a critical role in the strategy, design, and execution of clinical trials. Patients’ diagnostic touchpoints at provider organizations and in community settings inherently provide the patient centricity that’s at the core of decentralized trials. Quest Diagnostics is playing an increasingly critical role in optimizing trials by using our proprietary lab data. The talk will explore the shifting dynamics of patient and provider engagement for decentralized trials and demonstrate how Quest Diagnostics is able to deploy engagement strategies for recruitment of clinically relevant participants. Discussion will also include how lab results and population insights help assess trial risks, analyze feasibility, and improve on the success metrics of decentralized trials.

DPHARM is the first event in the United States to question how we can disrupt the way clinical research gets done to reduce the burden to patients and physicians. DPHARM presented the first example of a decentralized clinical trial from Pfizer in 2011 and reports annually on the progress of flexible/decentralized trials with patient feedback.

Quest Clinical Trials Connect brings patient, physician, investigator, and other third-party data together to evaluate eligibility, enroll patients, and stay continually engaged through the clinical trial process.

Quest is proud to support DPharm as a corporate sponsor.

With rapid digital transformation occurring in healthcare today, it is understandable that the Food and Drug Administration (FDA) is calling for new, decentralized clinical trial models, both to improve the efficiency and impact of studies, and to reduce overall costs. Quest supports this position, acknowledging that we are in a transformational time, not only related to therapeutics but also to today’s data and computing environment.  

As demonstrated by the accelerated development of COVID-19 vaccines, we now have the digital capabilities and know-how to scope, define, recruit, test, and bring to market broad-spectrum medications for large populations, as well as biologics and cell-based therapies, putting patients at the center of the process.  

Instead of just establishing more sites and recruiting more patients, which requires both enormous budgets and long cycle times, the opportunity now exists to connect to the right patients, as well as care teams, labs, health plans, and the pharma and clinical trial industry overall, catalyzing a different approach. Downstream, the benefits to pharma are enormous, as every day of patent life is worth an estimated million dollars.

Shifting the focus

While today’s medicines are more complex, many clinical trials are still conducted for the broad population versus the focused populations they are intended to benefit. This approach is both inefficient and expensive, with 60% of patients who express interest in a trial failing at prescreen. Given that approximately 50% of a trial’s budget has already been spent for patient outreach prior to prescreening, this underscores the inefficiency of the traditional approach.  

Additionally, only two percent of physicians in the country participate in clinical trials, with half one-and-done. Most never participate again because they consider the process too cumbersome and difficult to navigate.

Leveraging the power of analytics

To cut through this inertia requires an infrastructure built around data analytics that adheres to privacy and regulatory requirements. At Quest, we recognize the need to standardize and normalize data, pulling it together into a secure cloud and translating it into a de-identified, secure, linkable format. This platform unlocks the power of lab data, especially when linked to other kinds of information, such as claims, diagnostic history, procedures, etc. 

Related to clinical trials, analytics also supports and enables more complex and precise inclusion/exclusion criteria, as well as prior diagnostic and therapeutic exposure. In this spirit, it is also important to partner with other data suppliers to create a robust infrastructure that meets these demands. 

At Quest, our robust database, which includes 58+ billion clinical lab results from 2,250 Patient Service Centers, can be parsed to reflect the size of targeted populations, the kinds of physicians participating patients see, how their disease has evolved over time, the impact of one therapeutic over another on underlying biology, etc. All of this is served up through cohort analytics, enabling researchers to garner a rich depth of insights to inform their efforts. 

Today, Pharma and CROs can access this level of data through our Quest self-service platform via a subscription service. Quest data can also be leveraged to help with digital outreach campaigns. 

In a very real sense, it is all about looking at a population of patients and being able to predict who is going to enroll and who is most likely to stay in the trial, both from a clinical standpoint and related to social determinants of health, which factor in demographics, psychographics and other elements of the patient’s profile.

In this context, it is important for investigators to think about the therapeutic design and the patient population they are reaching out to when deciding whether to go with a traditional anchor site trial, a hybrid model with sub-PIs, or a direct-to-patient/virtual trial. Understanding how patient populations or therapies fit these scenarios is key to the trial’s success.

Don’t underestimate the power of convenience, relevance

Ultimately, some of the biggest justifications for a decentralized clinical trial model are convenience and relevance. People want trials that are both relevant to them personally and close to home, otherwise trials wouldn’t have as much as a 30% dropout rate. The days of moving the patient to the PI or a clinical trial institute are largely over.

In a decentralized model, any number of touchpoints can become part of the network for a trial, putting more and more capabilities into service centers. In these environments, health care professionals can also help identify and pre-screen patients as they do standard-of-care visits. It is only when a patient has a more invasive, complex issue that they need to go to a hospital to participate in an onsite clinical trial. 

Contact us to learn more about how we can help you implement a decentralized clinical trial approach.

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Recruiting for clinical trials has traditionally been an arduous and costly process, with likely candidates typically identified through hard-to-acquire physician referrals. Approximately 60% of referred patients fail at pre-screening, after 50% of the trial budget has been spent, and dropout rates aren’t much better, averaging around 30%, with most patients opting out either due to a lack of relevance or logistical constraints. 

To accelerate the recruitment process and support changing clinical trial models, investigators are increasingly turning to analytics to help facilitate the clinical trial recruitment process, including emerging hybrid and decentralized or “virtual” models. 

As a trusted partner, Quest brings experience and capabilities in data analytics to facilitate patient recruitment, leveraging a database of 58+ billion clinical lab results, 2,250 patient service centers — increasingly in retail locations – and 20,000 mobile care professionals seeing patients in the workplace and homes.

Leveraging lab databases and services enables critical linkage between diagnostic laboratory insights, other data sets, and patient services, informing recruitment offerings that typically start with the sponsor or CRO sharing inclusion and exclusion (I/E) criteria for a study. Based on the criteria, Quest provides a core patient outreach service through its Quest Trials Connect, which also includes site and investigator identification and validation, and physician outreach.

The patient outreach component of Quest Trials Connect deploys digital outreach campaigns to patient candidates on behalf of clients, measuring delivery, open, click-through, and pre-registration rates. If a campaign isn’t meeting expectations, Quest experts immediately ask why—helping clients dynamically change their investigator mix, geography, clinical criteria design, and outreach messages. 

Ultimately, the goal of any recruitment effort is to analyze populations of patients and predict who is going to enroll and be most likely to stay in the trial, both from a clinical standpoint and related to social determinants of health, which include demographics, psychographics, and other elements of the patient’s profile.

Learn more about how Quest can help you optimize your clinical trial.

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By leveraging Quest’s relationship with half the country’s physicians and hospitals, a leading pharmaceutical company was able to identify over 1,000 additional physicians to approach for clinical trial participation or physician referral to study sites. This could allow for a higher rate of patient enrollment and improved cost-effectiveness—streamlining clinical trial operations to help bring new medicines to market in a timely fashion.

Read the case study about how we helped one organization expand access to physicians and locations.

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